Visible emergency
Important issues are available in a dedicated section.
WelloGuest module
Module Important numbers: the right contacts if needed
Consolidate the useful contacts of the stay: emergency, owner, property management, local assistance, doctor, troubleshooting or close services.
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Useful contacts
Reassuring section for unforeseen events
Even if everything goes well, guests need to know who to contact in case of a problem. This module avoids searching for a number in messages or on the internet at the wrong time.
- Add useful contacts to your accommodation.
- Separate emergency, local assistance and practical services.
- Explain when to use each number.
- Keep the information up to date easily.
Benefits
Reliable, stress-free contacts
The module reassures guests and avoids improvised searches when a problem occurs.
Better oriented assistance
Explain when to contact the owner, reception or property management.
Local services
Add pharmacy, doctor, taxi, convenience store or useful contacts.
More reassuring
Foreign travelers know what to do even without knowing local usages.
Recommended content
What numbers do you add?
This section must be short and reliable. It must help the guest to act quickly in simple or urgent situations.
- Official national emergency numbers.
- Contact of the host, reception, property management or manager.
- Useful services: pharmacy, doctor, taxi, troubleshooting, security.
- Availability times or check-in before calling.
For urgent access or breakdown, contact the property management at the number indicated between 8am and 8pm.
In case of medical emergency or immediate danger, contact the official emergency services.
Taxi recommended: available 24 hours on reservation, convenient for early departures.
Configuration
Preparing useful contacts
Add only contacts that actually help during the stay.
Sort contacts
Separate emergencies, property assistance and practical services.
Add context
Explain when to call each number and at what times.
Check regularly
A useful number must remain reliable, especially in high season.
Add useful contacts to your booklet
Create a clear section to reassure your guests and help manage unforeseen events.
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FAQ
Frequently Asked Questions on the Module Important Issues
Can I add multiple contacts? +
Yes. You can add useful contacts depending on your organization: host, property management, reception, emergency or local services.
Should we show emergency numbers? +
It is recommended if it helps your guests react quickly, especially for foreign guests.
Can I indicate availability times? +
Yes. You can specify when to use each contact.
Can contacts be different depending on the accommodation? +
Yes. Each booklet can have its own useful contacts.