Dispersed information
In-room flyers, reception posters, calls for Wi-Fi and repeated questions about schedules.
- Hard to update paper media
- Clients calling for simple questions
- Different information according to room or language
Hotels
A digital guest book for your hotel guests
Display a QR code in the room or at the reception to guide your customers to local schedules, services, Wi-Fi, instructions, equipment and recommendations.
Create my guest book free1 free bookletNo credit card requiredLink and QR code included
Reception & Rooms
Clear information without overload at reception
Your guests often ask the same questions: breakfast time, Wi-Fi code, parking, room service, spa, departure, luggage storage. WelloGuest transforms these responses into an elegant mobile guide, accessible from the room or reception.
- Add a QR code to the desktop, door or welcome card.
- Centralize local schedules, services, contacts and recommendations.
- Update information without reprinting all paper.
- Offer a more modern experience to French and international customers.
Before/after
A digital support that complements human reception
WelloGuest doesn't replace your reception. It gives customers the simple answers when looking for them, and frees the team for real value requests.
A hotel guide always accessible
The client scans the QR code and finds useful information from his phone, in a clear interface.
- QR code in room or at reception
- Services and schedules presented properly
- Updated content without new printing
For hotels
A customer guide designed for hotel use
The digital booklet helps your team to better guide customers, reduce repetitive calls and enhance the services available at the establishment.
Hotel services
Present breakfast, reception, luggage storage, bar, spa, parking or room service.
Wi-Fi in the room
Make the network and password easy to find upon arrival.
Room facilities
Explain air conditioning, TV, safe, coffee machine or heating.
Local Property Management
Add restaurants, transport, tours, shops and neighborhood tips.
Useful modules
Modules to prepare for your rooms and services
Each module corresponds to a customer information: a local schedule, service, instruction, equipment or recommendation. The QR code gives access to the right content without application.
View all featuresWelcome MessageWelcome to the image of your establishmentWi-Fi accessNetwork, password and login rulesServicesBreakfast, bar, spa, luggage storage and useful timesEquipmentAir conditioning, TV, safe, heating or coffee makerAround the hotelRestaurants, shops, transport and nearby toursDepartureCheck-out, baggage check-in and latest check-in
Result
A more fluid hotel experience, without weighing the team
The client finds simple answers alone, while your reception remains available for reception, advice and relationship.
Less simple calls
Wi-Fi, schedules and services are available independently from the room.
More modern image
A neat digital guide replaces scattered or outdated paper media.
Quick updates
A schedule or service changes without having to reprint the media.
Better visible services
The hotel benefits are readable throughout the stay.
Add a WelloGuest QR code to your rooms
Create a digital guest book for your hotel and present your customer information in a clear mobile experience.
Create my guest book free
FAQ hotels
Frequently asked questions for hotels
Where to place the QR code in a hotel? +
You can display it in the room, at reception, in the elevator, on a reception card or near common areas depending on the information to be shared.
Can the booklet present the services of the hotel? +
Yes. You can create sections for schedules, breakfast, luggage storage, parking, spa, bar, room service or useful contacts.
Do clients need to download an application? +
No. The booklet opens in the phone browser from a QR code or link.
Can we use it for several rooms? +
Yes. You can create a common guide to the hotel or adapt the information according to your rooms, suites or establishments.