Existing customer
Include the email used for your WelloGuest account and the relevant guide name. Never send passwords or full payment-card details.
Talk to WelloGuest
Tell us how you welcome your guests
Need help choosing a plan, organising several properties or understanding how the product fits your operation? Contact our team.
Product questionsPortfolio requirementsTechnical support
Built around real guest questions
The fastest way to reach us
Write to contact@welloguest.fr with the number and type of properties you manage, your booking model and the main problem you want the guest book to solve. We will have the context needed to give a useful answer.
Hotel or portfolio
Tell us how many properties or rooms are concerned and whether the information is shared or property-specific.
Partnership or press
Describe the audience, proposed format and publication timetable in your first message.
Frequently asked questions
Clear answers before you start
The practical details hosts and hospitality teams ask most often.
Can I try WelloGuest before contacting sales?
Yes. Create your first guide free of charge and without a payment card. This is often the quickest way to understand the workflow.
Where can I get account support?
Email contact@welloguest.fr from the address linked to your account and describe the page, action and error message concerned.
Do you support multiple properties?
Yes. WelloGuest has tiered pricing for multiple guides and can be used by property managers and hospitality teams.
Ready to improve the welcome?
Start free Create your first digital guest book free
No credit card. No application for guests. Share your guide by link or QR code.