WelloGuest
WelloGuest module

Arrival Information Module: Guide your travelers to the door

Centralize hours, parking, access, keybox and entry steps in a simple section to consult before the stay.

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Before stay

Clear arrival reduces last minute messages

The most sensitive moment of a stay is arrival. The guest wants to know when to come, where to park, how to enter and what to do if it arrives late. This module gathers everything in a legible path.

  • Add arrival times and check-in conditions.
  • Explain parking, access to the building and entry stages.
  • Add photos, visual markers or navigation links if necessary.
  • Update a record without returning a new message.
Benefits

A more serene arrival for you and your travelers

The guest finds the information before taking the road and at the precise time he needs it.

Check-in more fluid

The arrival steps are presented in order, without searching the messages.

Less access errors

Parking, entrance, building and visual cues avoid confusion.

Better set codes

Sensitive information can be stored in the appropriate access module.

Guests reassured

A clear arrival also helps foreign guests or those who arrive late.

Recommended content

What to put in the arrival information?

The module must answer questions that your guests ask themselves before even being in front of the accommodation.

  • Time of arrival, autonomous arrival or key delivery.
  • Specific address, parking, transport or outdoor landmark.
  • Steps to enter the building, residence or dwelling.
  • Short notice in case of delay, problem of access or emergency.
Apartment

You can park in front of the building for a few minutes to unload. The entrance is through the grey gate, then the second door on the right.

House

Access is by private road. Please park in front of the white garage and pick up the keys in the key box.

Hotel or room

The reception welcomes you until 8pm. After this schedule, the independent access instructions are available in this section.

Configuration

Configure the finish in three steps

Prepare a short, orderly and easy-to-read section on D-Day.

01

Add schedules

Clearly indicate when arrival is possible and any constraints.

02

Describe the path

Explain access, parking, entrance and useful visual cues.

03

Connect the other modules

Refer to codes, Wi-Fi or instructions if the guest is to continue.

Prepare a simpler arrival from the next stay

Create your booklet, add your arrival information and share a clear link with your travelers.

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Guests arriving in accommodation with WelloGuest instructions
FAQ

Frequently asked questions about the module Arrival information

Can I add pictures to explain access? +

Yes. You can add visual markers, links or explanations to make arrival easier.

Is it useful if I do the reception in person? +

Yes. The module reassures the guest before arrival and avoids questions about address, parking or schedules.

Can I change the instructions between two stays? +

Yes. The information can be changed at any time without changing the link in the booklet.

Should the codes be in this module? +

The main steps can be here, but sensitive codes are better stored in the Codes and Access module.