To be retained
- A digital guest book is not in itself the written contract or the descriptive statement of the dwelling.
- Prices of any services must be clearly communicated before they are purchased.
- Local rules and accommodation status may add specific obligations.
The digital guest book is not a single legal document
There is no general obligation for any vacation rental to provide a document with the title "homebook". On the other hand, the lessor must meet different information, contract, description and security obligations depending on his or her situation.
The booklet is mainly used to organize the stay instructions. It does not replace the contract, the information due before the reservation, or the administrative procedures applicable to the accommodation.
Contract, price and descriptive statement: to be dealt with separately
The DGCCRF recalls that the vacation rental offer must be written, indicate the price charged and be accompanied by a descriptive statement of the location. These elements intervene before the rental is concluded and should not be relegated to a guide discovered only after arrival.
If you are marketing services or extras, their content, price and conditions must be clearly presented before ordering. The booklet may facilitate this display, but the sales route must remain explicit.
What it is prudent to make accessible during the stay
Consolidate contacts, safety instructions, equipment operation, neighbourhood rules, waste, access and departure procedure. Add information specific to the swimming pool, heating, stove, shared areas or specific hazards of the place.
Check the obligations of your municipality, your insurance, your possible ranking and your type of establishment. In case of legal doubt, seek advice from a competent professional.
Use a digital booklet in this context
A digital guide makes practical information easy to find and update. Keep evidence and contractual documents in appropriate formats. A new version of the booklet should not retroactively change what was agreed with the guest.
The WelloGuest booklet for vacation rental complete your operational organization; it does not constitute legal advice or a substitute for mandatory documents.
Frequently asked questions
Is a digital guest book mandatory for an Airbnb?
The medium referred to as "host booklet" is not generally imposed, but the lessor must comply with the information, contract, description and security obligations that affect his or her situation.
Can the booklet replace the rental contract?
No. The contract and descriptive statement meet specific requirements and must be submitted at the appropriate time.
Can I display the prices of my extras in the booklet?
Yes, but prices and conditions must be visible and understood before the guest confirms and pays for the service.