To be retained
- Create a common frame, then customize the information specific to each dwelling.
- Define a responsible person and a verification date for sensitive data.
- Use a separate QR code and URL for each property.
The common base of the property management
Standardize the structure: welcome, arrival, access, Wi-Fi, equipment, rules, departure, contacts and recommendations. Define also a tone, visual chart and how to present emergencies.
This database accelerates the creation of a new booklet and facilitates the formation of teams, without copying the codes or peculiarities of another dwelling.
Information that must remain specific to each asset
Address, photos of access, parking, key box, Wi-Fi network, instructions for use, neighbourhood rules and technical contacts must be checked accommodation by accommodation. Local recommendations must also correspond to the really accessible neighbourhood.
Page WelloGuest for property management presents multi-book management and adapted steps.
Establish quality control
- Verification of integration of new property.
- Review after any change in access or provider.
- Seasonal monitoring of schedules and recommendations.
- QR code test from an unconnected phone.
- Quick reporting by field team when information changes.
Measuring what really reduces messages
List for a few weeks the questions received: parking, Wi-Fi, heating, keys, waste or departure. If a question returns, improve the module instead of adding a new automatic message.
The booklet thus becomes a living operating tool, not just a commercial brochure.
Frequently asked questions
Do you need a different booklet for each dwelling?
Yes, each dwelling must have its own URL and information, even if the structure is common.
How to avoid code errors?
Identify an update manager and test the information after each change.
Can we apply the property management mark?
The Premium formula allows you to adapt the theme, colors and logo to your image.