To be retained
- Organize the booklet by needs of the vacationer, not by internal services.
- Highlight the times that may change and update them online.
- Place multiple QR codes at useful points without multiplying the content versions.
Information common to all holidaymakers
Start with access to the campsite, reception times, emergency contact, Wi-Fi, settlement, waste sorting and departure procedure. A simplified plan should identify sanitary facilities, exits, swimming pool, laundry, restaurant and utilities.
If some services depend on season or weather, provide a valid date. A digital booklet prevents an old poster from continuing to announce an outdated schedule.
Adapt instructions to the type of accommodation
A nude location does not have the same needs as a mobile home, lodge tent or cottage. Create a common trunk, then add the equipment and instructions specific to each category: inventory, gas, air conditioning, dishes, terrace, cleaning and key collection.
This separation limits the volume of text and prevents the holidaymaker from applying a rule to another hosting.
Local services, animations and information
Present the services with their terms and conditions: booking, possible prices, capacity and time. For animations, avoid copying a schedule that changes every week if you cannot maintain it. A link to the current program or regular update is more reliable.
Then add the beaches, markets, transportation, doctors, pharmacies and related activities. Local recommendations remain useful when they are selected and commented on, not when they reproduce a directory.
Where to display QR codes in the campsite
Plan a QR code at reception, in each accommodation, near the information panel and possibly in areas where a question often comes back. All can lead to the same booklet so that updates are instant.
Keep an explicit title: "Scan for schedules, Wi-Fi and services." The vacationer immediately understands what he will find behind the code.
Frequently asked questions
Does the digital booklet replace the paper map of the campsite?
He can complete it. A physical plan remains practical upon arrival, while the digital booklet keeps schedules and services up to date.
Do you need a different booklet for each mobile home?
Not necessarily. You can share a common trunk and customize the information specific to the categories or accommodation that require it.
Should vacationers install an application?
No. The WelloGuest booklet opens from a browser after a scan or click.