To be retained
- Place the QR code where the guest naturally seeks information.
- Point the QR code to a clear mobile page, not a hard-to-read document.
- Keep the same link when you update the instructions.
The best pitches in property
The QR code must be visible when the guest needs it. The most efficient locations are the entrance, the living room, near the internet box or in a small reception medium. The aim is not to multiply posters, but to make the booklet easy to find.
A QR code can also be sent by message before arrival as a link. The guest then prepares his journey, then finds the same information once on site.
What the QR code should open
A QR code alone does not have much value. What matters is the back page. It must be fast, readable on mobile and organised around real uses: arrival, Wi-Fi, codes, equipment, departure, useful contacts and local recommendations.
With a Digital guest book with QR code, you keep one address to share. If the Wi‐Fi password changes or a starting point changes, the QR code remains the same.
Why avoid printed PDF
A PDF can help, but it quickly becomes painful on the phone. It also becomes less easily updated. Conversely, a web booklet allows you to add photos, links, short modules and searchable information in seconds.
This is particularly useful for guests who run multiple units or for property managers who want to standardize their reception without losing the personality of each property.
Frequently asked questions
Should we put a QR code in each room?
No. Better is one or two visible and consistent locations, e.g. entrance and Wi-Fi area, rather than too many displays.
Can the QR code change if I change my booklet?
With WelloGuest, the QR code can remain the same: you update the contents of the booklet, not the printed address.
Should a guest install an application?
No, the WelloGuest booklet opens from a mobile browser after scanning the QR code or click on a link.