Independent arrivals
Clarify the last kilometre, parking, entrance and key process before support becomes urgent.
Give guests a dependable source for arrival, property use and departure—whether they booked directly or through a platform.

WelloGuest is independent of Airbnb, Booking.com and direct booking tools. Share the same property information with every traveller while keeping booking-specific messages in your normal workflow.
Clarify the last kilometre, parking, entrance and key process before support becomes urgent.
Explain unfamiliar equipment and property-specific systems with concise instructions.
Provide one realistic check-out list and make priorities unmistakable.
Guests already know how to use a normal kettle. Focus your guide on the details they cannot guess: the correct gate, unusual heating, waste collection, pool safety or weak mobile signal.
Narrow roads, building entrances, floor numbers, rural routes and parking restrictions.
Heating, hot water, shutters, septic tanks, pools, spas, fireplaces or alarm systems.
Waste days, quiet hours, water restrictions and shared-area rules.
Property managers benefit from a common checklist, but each public guide must be reviewed against the real accommodation. Wrong access information is worse than missing marketing copy.
Verify contact, Wi-Fi, access, safety and departure details before publication.
Make one person responsible for approving changes to each guide.
Update transport, facilities and recommendations when operating conditions change.
The practical details hosts and hospitality teams ask most often.
No. The guide has its own web link and can be shared with guests from any booking platform or direct reservation.
Yes. WelloGuest offers decreasing per-guide pricing for larger portfolios, with a separate public guide for each property.
Share location information according to your security and booking process. The public guide should never include personal data or sensitive information that guests do not need.
Review it whenever access, equipment or policies change and schedule a full check at least each season.
No credit card. No application for guests. Share your guide by link or QR code.